How do I know if a toy is age appropriate for my child?

You can check our recommendation that is stated on the packaging or our website and choose toys that you see best fit to your child’s stage of development – an appropriate age and development toy should keep your child busy, excited and interested.

Are Benbat products safe for my children?

Of course they are! For over 9 years, Benbat has been an internationally trusted brand that parents have depended on and we put it as our top priority to keep it that way. All our products are tested and meet or exceed worldwide safety standards as established by CPSC, ASTM and CE. We are in constant touch with these safety organizations to ensure that all our products will be up-to-date with international standards. We make sure to re-test all our products periodically to ensure on-going safety.

What do the CE/ASTM/CCPSA/GB/AU stand for?

CE: European Union toy standard EN71.

ASTM: American Society for Testing and Materials

CPSA: Canada Consumer Product Safety Acts

GB: China Safety Standard

ISO: Australian toy standard

Do any Benbat products contain Bisphenol-A (BPA)?

Absolutely not!

How do I clean or wash my Benbat product?

Please visit your products’ Benbat product page on our website to find out its care information.

I lost the Manual of my Benbat product. Can i find it in your website?

Yes you can! Visit the product’s page and download the manual from the ‘More’ tab. Our manuals are available in multiple languages.

Where are Benbat products sold at retail? (U.S residents only)

Benbat products are sold in mass retail stores as well as independent baby
nursery stores across the U.S.
For international information please visit our International Distributor List.

Can I buy Benbat products outside the U.S?

Yes, you can! For more international information please visit our International Distributor List.

I have a problem with my Benbat product. Who should I contact?

Oh no! please contact your local store\distributor for assistance on this. Make sure to be prepared with the product receipt and photos of the problem and our local partners will take care of everything

I’d like to carry Benbat products in my store, how can I do that?

Oh wow! Thank you! If you are a U.S. retailers – please contact us here.
If you are an international retailer – please visit our International Distributor List to get more information about who to contact in your territory.

How can I contact you?

You can contact us through our Contact Us form or search for your local distributor at Our Distributor’s List.

I have a great idea for a product. Who should I contact?

This is so cool but unfortunately Benbat cannot accept voluntary product ideas or concepts.

Will you give my name and contact information to other companies?

No way! Your information is safe with us.